
Consulting 301 for IPs: Effective Communication as a Consultant
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- Non-member - $49
- Member - $39
Consulting 301 for IPs: Effective Communication as a Consultant
45 Minute On-Demand Session
Presented by APIC Consulting Services
Elevate your infection prevention consulting practice with this virtual on-demand workshop designed to strengthen your communication skills. Consulting 301 for IPs: Effective Communication as a Consultant focuses on mastering the Seven C’s of Communication to enhance your professional interactions and foster stronger relationships with stakeholders.
On-Demand Access with 90-Day Viewing
This session is recorded. When you purchase this session, you’ll receive access to the session recording and course materials for 90 days from the date of purchase—allowing you to learn at your own pace and convenience.
Key Takeaways:
- Master the Seven C’s of Communication to deliver impactful messages
- Apply effective verbal communication techniques to enhance understanding and satisfaction
- Reflect on and improve your communication style to consistently convey messages with confidence
- Participate in collaborative activities to refine and apply communication strategies in real-time
Workshop Presenter DeAnn Richards, RN, BSN, CPHQ, CPPS, CIC, LTC-CIP, APIC Consultant
Join us and advance your practice as an IPC consultant!
Consulting 301 for IPs: Advanced IPC Consulting Workshops is not a requirement for becoming an APIC Consultant. If you’d like to be considered for our roster, complete our Consultant Roster Questionnaire to learn more.

DeAnn Richards, RN, BSN, CPHQ, CPPS, CIC, LTC-CIP
Infection Prevention Consultant
D. Richards Infection Prevention, LLC
DeAnn Richards has worked in Infection Prevention and Occupational Health for over 29 years. She has an associate degree in occupational therapy and nursing, followed by her bachelor's in nursing. She is certified in infection control, long-term care infection control, healthcare quality, and patient safety. DeAnn combined her experience in long-term care, ambulatory, and acute care as a regional lead at Lake Superior Quality Innovation Network to support the Centers for Medicare & Medicaid Services (CMS) priorities for health care quality improvement) in all types of settings. She supported the Wisconsin Hospital Association in the Hospital Improvement Innovation Networks (HIIN) and WI Department of Health Services regarding new Infection Preventionist education. She has held chapter leader positions with two of the four WI Chapters, including President, three times and past chair of the APIC Membership Support Committee. In 2020, she started her own consulting business – D. Richards Infection Prevention. This opportunity allowed DeAnn to apply her experience in multiple settings and her love of infection prevention and share her knowledge as an APIC Faculty member.
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